Returns & Exchanges
Due to the intimate nature of our products, we offer a 30-day return window for items that are unworn, unwashed, and still in their original packaging with all hygienic liners intact. We strive to ensure you find your perfect fit while maintaining the highest standards of hygiene and safety for all our customers.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and hygienic seals remain attached and undisturbed.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the items for hygiene compliance, your refund or exchange will be processed within 5-7 business days.